How It Works

How Relayfy setup works for restaurants.

See the setup flow, menu upload, pickup and delivery options, POS workflows, and launch support.

No credit card to start. Human setup help available.

Prefer email? sales@relayfy.com

From menu upload to launch, setup is guided, mobile-friendly, and backed by our BC-based team.

See How Easy It Is

Learn how to start your online ordering setup in minutes with Relayfy.

A quick walkthrough of the Relayfy onboarding flow—see how fast you can launch pickup and delivery.

Start Free Setup

No credit card required • Start in minutes

How It Works

Set up your online ordering in 4 guided steps

1

Find & Set Up Your Business

Search your restaurant or cafe to auto-fill your business details and location. No technical knowledge required, with optional 1:1 onboarding support.

What's included:
  • Auto-filled business info
  • Custom brand setup
  • Guided setup steps
  • Fast, accurate start
2

Build Your Menu in Minutes

Upload a menu image or PDF. Relayfy's AI creates your first draft so you can review, customize, and launch faster.

What's included:
  • AI menu draft
  • Edit prices and options
  • Organize categories
  • Quick edits anytime
3

Preview, Train & Launch

Preview the customer ordering experience, install the Android kitchen app, and prepare your team to go live.

What's included:
  • Ordering site preview
  • Kitchen tablet app
  • Staff training support
  • QR codes and assets
4

Activate Billing & Grow

Complete your agreement, choose a plan, and connect payouts so you get paid directly. Then use built-in tools to grow repeat business.

What's included:
  • Flexible plans
  • Direct payouts
  • Analytics and loyalty
  • Grow your customer list

What You'll Need

  • Your Google Business listing
  • A menu image or PDF

Need Help? We're Here for You

While setup is self-guided, our BC-based team is available for 1:1 support anytime. Book a call if you prefer human help.

Request a Call Back

Everything You Need to Succeed

A complete online ordering platform built for independent restaurants

SELL - Accept Orders Your Way

Branded Web Ordering

Mobile-optimized ordering website with your logo, colors, and branding.

QR Code Ordering

Contactless dine-in and takeout ordering with table-side QR codes.

Seamless Payments

Secure online payments, mobile wallets, and direct payouts.

Pickup & Delivery Modes

Flexible ordering options—customers choose pickup or delivery.

Real-Time Notifications

Both you and your customers stay informed at every step—from order placed to being prepared, ready for pickup, or out for delivery.

OPERATE - Streamline Your Workflow

POS Integration + Kitchen Display System

Connect online orders to POS and kitchen workflows through integration middleware.

Order Management

Centralized dashboard to manage all orders in real-time.

Delivery Dispatch

Run on-demand, scheduled, and own-driver delivery workflows without marketplace commissions.

Customer Communication

Automated SMS and email updates for order status.

Menu Management

Real-time menu updates synchronized across all channels.

AI Ordering Assistant

Help customers ask menu questions and get ordering support while they browse.

GROW - Own Your Customer Data

Customer Database & CRM

Own every customer relationship and contact detail.

Loyalty Programs

Points, rewards, and stamp cards to drive repeat orders.

Promotional Campaigns

Discounts, BOGO offers, and targeted promotions.

Email & SMS Marketing

Coming soon. Re-engage customers with personalized campaigns.

Referral & Sharing

Customers can share your restaurant with friends via SMS or email.

Feedback & Reviews

Collect feedback, guide happy customers to Google reviews, and resolve issues quickly before they become negative reviews.

Order Analytics & Insights

Track sales, trends, and performance metrics.

Customer Lifetime Value

Understand and grow your most valuable customers.

Marketing campaigns

See 5 promo campaigns restaurants can run

A short walkthrough of offer types that help bring customers back after launch.

Watch the 4-minute video

Flexible Integrations

Connect online ordering with payments, delivery, POS, and kitchen workflows.

Payments
  • Secure Online Payments
    Accept cards and mobile wallets with fast, direct payouts to your bank.
Delivery
  • Delivery Workflows
    Offer on-demand, scheduled, or own-driver delivery workflows that fit your restaurant and customer base.
  • Delivery without marketplace commissions—customer pays delivery fee

POS & Operations
  • POS Integration + Kitchen Display System
    Connects online orders to your POS and KDS through integration middleware, including Deliverect and OrderOut. Ask us about your POS setup.

Ready to Stop Paying High Commissions?

Start your ordering setup in minutes.

No credit card to start.

Start Free Setup

Ready to talk through your setup?

Choose a time, or ask us to call you back.

Book a Free 15-Min Call

Pick a time for pricing, POS, delivery, or launch questions.

Book a Free 15-Min Call

Prefer to write? sales@relayfy.com

Request a Callback

We'll contact you within one business day.